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Product Questions or Help?
Email us at 24 hours a day, 7 days a week. We will try our best to respond to your questions as soon as we can.

Contact Us By Phone
You may also contact us via phone at 208-996-3530 during normal business hours (M-F, 9am-5pm, PST).

Order Status
You may check on the status of your order by clicking on the "My Order" button on the email confirmation you received from your order. If you have trouble finding your order information, please email

Press Inquiries
Please email and address West for all press inquiries.

We would love to hear from you! We are constantly trying to improve our customers' experiences and would greatly appreciate any feedback you can provide, both good and bad. Please email all feedback to Thank you.